Purpose:
This policy establishes the guidelines for the management of security deposits associated with our services, specifically addressing the non-accrual of interest and the refund process.
Policy Statement:
Non-Accrual of Interest:
All security deposits submitted for services shall not accrue any interest during the period they are held. The amount of the security deposit will remain unchanged and will be returned in its original form.
Refund Process:
Upon the completion of the service and after any necessary deductions (if applicable), the security deposit will be refunded to the customer. Refunds will be issued using the same payment method utilized for the initial deposit.
Processing Timeline:
Refunds will be processed within 21 business days following the conclusion of the service and any required evaluations.
Customer Notification:
Customers will receive a notification via email once the refund has been processed.
Review and Amendments:
This policy will be reviewed annually and may be amended as necessary to ensure compliance with applicable laws and regulations.
Contact Information:
For inquiries regarding this policy, please contact info@netextechnologies.ca.
